Coastal Realty
Real Estate
Coastal Realty
Coastal Realty managed 120 rental properties but growth was limited by manual processes. Landlords c...
Healthcare & Wellness📍 Melbourne, VIC
Spine Health Chiropractic
Chiropractic: Online Booking Reduces Reception Overwhelm
82%
Online Bookings
+150%
Reception Capacity
-76%
No-Show Rate
⚡The Challenge
Busy chiropractic clinic reception team overwhelmed with appointment bookings. Phones rang constantly during treatment hours. Patients on hold for long periods. Chiropractors interrupted for scheduling questions. Growth limited by reception capacity. Needed booking automation.
💡Our Solution
Built chiropractic website with online booking showing real-time chiropractor availability. Patients book initial consultations and follow-ups. Automated SMS reminders reduce no-shows. Patient portal for treatment history. Online payment for convenience. Multi-practitioner scheduling coordinated.
📊The Results
82%
Online Bookings
Self-service scheduling
+150%
Reception Capacity
Focus on in-person care
-76%
No-Show Rate
SMS reminders work
“Online booking eliminated reception bottleneck. Patients book themselves, system coordinates chiropractors. Reception team focuses on patient care not phones. Grew patient capacity without hiring reception staff.”
DMC
Dr. Michael Chen
Principal Chiropractor, Spine Health
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