Healthcare & Disability📍 Adelaide, SA

EnableSupport Services

Disability Support: NDIS Participant and Support Worker Coordination

240
Participants Served
+180%
Coordination Efficiency
+92%
Service Quality

The Challenge

Disability support provider coordinated NDIS participants and support workers through phone and spreadsheets. Roster changes chaotic. Participants couldn't easily communicate needs. Workers unclear on shift details. Service documentation time-consuming. Wanted integrated management system.

💡Our Solution

Built comprehensive NDIS platform with participant, worker, and coordinator portals. Participants request services and see scheduled support. Workers access rosters, shift details, and participant care plans. Coordinators manage scheduling and service documentation. Automated NDIS reporting. Shift confirmation and updates.

📊The Results

240
Participants Served
Scaled efficiently
+180%
Coordination Efficiency
Platform automates workflows
+92%
Service Quality
Better communication
Platform transformed NDIS operations. Participants, workers, and coordinators all connected. Scheduling efficient, documentation automatic, communication clear. Scale service delivery maintaining quality. Essential for NDIS provider.
MC
Michael Chen
Director, EnableSupport Services

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