ClearSpeech Therapy
Healthcare & Allied Health
ClearSpeech Therapy
Speech pathologist limited to Brisbane families who could attend clinic. Regional Queensland familie...
Healthcare & Allied Health📍 Melbourne, VIC
Independence OT Services
Occupational Therapist: NDIS Client Portal and Service Coordination
180
NDIS Clients
-70%
Admin Time
+92%
Participant Engagement
⚡The Challenge
Occupational therapist worked with NDIS participants. NDIS paperwork and plan management complex. Participants and plan managers needed clear service documentation. Reports and invoicing time-consuming. Wanted streamlined NDIS workflow and better participant engagement.
💡Our Solution
Built OT website with NDIS participant portal. Clients access service schedules, session notes, goals progress. Automated report generation for NDIS reviews. Plan manager portal for invoicing and service agreements. Educational content about OT services under NDIS. Online booking respecting NDIS funding.
📊The Results
180
NDIS Clients
Scaled participant base
-70%
Admin Time
NDIS paperwork automated
+92%
Participant Engagement
Portal improves outcomes
“NDIS portal streamlined complex workflows. Participants and plan managers access everything they need. Automated reporting saves hours. Focus on therapy instead of paperwork. Portal essential for NDIS practice.”
ES
Emma Sullivan
Principal OT, Independence OT Services
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