What happens if my payment fails or card expires?

We understand payment issues happen and handle them gracefully. When payment fails: you receive immediate email notification with update link, 7-day grace period to update payment details without service interruption, reminder emails at days 3, 5, and 7, and after 7 days, website enters "suspended" mode showing maintenance page to visitors but preserving your data. We don't immediately delete websites or hold data hostage. Even if suspended, your website and data remain safe for 30 days. Update payment anytime to instantly restore service. No reactivation fees. We help resolve payment issues - sometimes it's just expired cards or changed billing addresses. Most payment failures resolve within 48 hours. We're partners in your business success, not looking for excuses to cut service. Contact support if experiencing financial hardship - we may offer extended grace periods case-by-case.