Frequently Asked Questions

Find curated answers to the questions most businesses ask before starting a website project. If you need something more specific, contact us directly.

8general Questions

What is Velosites?

Velosites is a professional website development service that builds custom websites for small businesses. Unlike DIY builders, we handle everything - design, development, hosting, and support. You get a human-crafted website built by real experts, not AI templates.

How does Velosites work?

Simple: 1) You tell us about your business and goals, 2) We scope the project and confirm the right plan, 3) Our team builds the site and shares it for review, 4) You request any needed changes before launch. Timelines depend on scope, content readiness, and feedback speed.

How long does it take to build a website?

It depends on the scope. Simple brochure-style websites can move quickly once content is ready, while e-commerce, web applications, and larger information sites take longer. We provide a realistic delivery timeline after reviewing your requirements.

What do I need to get started?

Just information about your business! Tell us your business name, services, target audience, and any design preferences. We handle everything else including content writing, images, logo design, domain setup, and hosting.

Can I update my website myself?

Yes! We can provide you with simple tools to update content yourself. However, most clients prefer to email us changes (included in your plan) because it's easier than learning a CMS. Either option works.

Do you provide hosting?

Yes. Plans include managed hosting, SSL, backups, and ongoing technical maintenance so you do not need to arrange separate hosting or manage servers yourself.

Can I use my own domain?

Absolutely! If you already have a domain, we'll help you connect it to your new website. We handle all the technical DNS setup. If you need a new domain, we can register one for you.

What makes Velosites different?

Velosites combines AI-assisted workflows with human review, clear monthly pricing, and a managed delivery process. The goal is to give businesses a practical alternative to both DIY builders and traditional agency projects.

4pricing Questions

How much does a website cost?

Business websites start at $49/month +GST. Online shops start at $99/month +GST. Web applications start at $149/month +GST. Enterprise solutions start at $299/month +GST. All prices include domain, email, hosting, SSL, SEO setup, maintenance, and support. No setup fees (currently waived). Pay yearly and save 10%.

What is included in the pricing?

Plans include the website build itself, hosting, SSL, mobile optimisation, core on-page SEO setup, maintenance, and ongoing support. Optional services such as logo design, advanced integrations, or premium email can be added where needed.

Are there any hidden fees?

We aim for straightforward pricing. If a project needs something outside the standard plan, such as custom integrations, premium third-party tools, or optional add-ons, we discuss that scope with you before proceeding.

Is there a setup fee?

Standard website plans do not include a separate setup fee. If a project requires unusual custom work outside the included scope, we would confirm that separately before work begins.

2technical Questions

What technology do you use to build websites?

We use modern technologies: Next.js (React framework), TypeScript, Tailwind CSS, and cloud infrastructure. This delivers faster, more secure websites than traditional platforms like WordPress.

Will my website be mobile-friendly?

Yes! Every website is fully responsive and optimized for mobile, tablet, and desktop. Mobile-first design ensures perfect experience on all devices.

Still have questions?

Need a more specific answer for your business or project scope? Our team is here to help.