ecommerce

What features does the order management dashboard have?

The order management dashboard centralises all order operations. Features include: order list with filtering (by status, date, customer), order details view (products, shipping, customer info), status tracking workflow (pending → processing → shipped → delivered), bulk actions (mark multiple shipped), customer communication (send status updates), refund processing, order notes (internal notes visible only to you), export orders to CSV/Excel, print packing slips and invoices, and sales analytics. The dashboard is mobile-accessible for managing orders anywhere. Email notifications go to you and customers at each status change. You can customise notification templates. Integration with shipping carriers enables one-click label generation. For high-volume stores, we add automation: auto-email suppliers, auto-allocate to warehouses, or integrate with fulfilment services. The dashboard provides real-time sales insights: orders today, total revenue, average order value, and top products.

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