Absolutely! POS integration creates unified commerce. Available integrations: Square POS (most popular), Shopify POS, Vend, Lightspeed Retail, and MYOB. Benefits include: unified inventory (sell in-store or online, stock stays synchronised), customer data sync (loyalty points work everywhere), order anywhere fulfil anywhere (buy online, pick up in-store or vice versa), unified reporting (total business sales), and staff management (POS staff can process web orders). Common scenarios: customer buys online, collects in-store (click-and-collect), staff look up products in-store then complete sale online, or process returns from either channel at any location. POS integration is essential for omnichannel retail - customers expect seamless experiences regardless of shopping channel. Setup complexity varies by POS system. Most sync every 15 minutes. This prevents "show-rooming" (customers check in-store, buy online elsewhere) by offering best of both worlds.
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