What happens if my business faces financial hardship?

We understand businesses face challenges and work with customers experiencing genuine hardship. If you're struggling financially, contact us immediately - don't just stop paying and disappear. Options we can explore include: temporary payment plan (split monthly fee into smaller weekly payments), downgrade to lower plan temporarily, 50% discount for 1-3 months while you recover, pause subscription at reduced cost, or extended grace period. We've helped dozens of customers through COVID lockdowns, natural disasters, and personal hardships. Our goal is keeping your website online because it's essential for business recovery. Businesses without websites struggle even more during tough times. We're Australian-owned and understand small business challenges. Every hardship situation is different - we handle case-by-case with compassion. Some customers who we helped during tough times are now our biggest advocates. Contact us before crisis point to explore options.