pricing

Are there late payment fees or penalties?

No! We don't charge late payment fees or penalties. If your payment fails (expired card, insufficient funds), we send friendly reminders and provide a grace period to update payment details. No $25 late fees or interest charges like credit cards. After 7 days without payment update, your website enters suspended mode but your data remains safe. We understand businesses face cash flow challenges occasionally. If experiencing financial difficulty, contact us - we can arrange short payment extensions or downgrade to a lower plan temporarily. We're not in the business of profiting from late fees. Our goal is maintaining positive customer relationships, not punishing payment hiccups. This customer-friendly approach is unusual in subscription services. Update payment anytime to instantly restore full service. We only cancel accounts after 30+ days of non-payment with no customer response.

Still have questions?

Our team is here to help. Get in touch and we'll answer any questions you have about Velosites.