No! We don't charge late payment fees or penalties. If your payment fails (expired card, insufficient funds), we send friendly reminders and provide a grace period to update payment details. No $25 late fees or interest charges like credit cards. After 7 days without payment update, your website enters suspended mode but your data remains safe. We understand businesses face cash flow challenges occasionally. If experiencing financial difficulty, contact us - we can arrange short payment extensions or downgrade to a lower plan temporarily. We're not in the business of profiting from late fees. Our goal is maintaining positive customer relationships, not punishing payment hiccups. This customer-friendly approach is unusual in subscription services. Update payment anytime to instantly restore full service. We only cancel accounts after 30+ days of non-payment with no customer response.
Our team is here to help. Get in touch and we'll answer any questions you have about Velosites.