Tourism & Recreation📍 Port Macquarie, NSW

Coastal Adventures Tours

Regional Success: Port Macquarie Tours Captures Sydney Market

82%
Pre-Bookings
91%
Tour Capacity
Predictable
Revenue Stability

The Challenge

Tour operator in Port Macquarie relied on walk-in bookings from tourists. Sydney visitors (5 hours north) didn't pre-book, causing unpredictable capacity. Tours often full or empty. Competing operators had online booking. Wanted tourists to book before arriving in Port Macquarie.

💡Our Solution

Built tourism website with online booking for all tour types—dolphin watching, river cruises, coastal walks. Featured what to expect, pricing, availability calendar. Added package deals with accommodation partners. Created Port Macquarie destination content for Sydney travelers. Mobile-optimized for tourist planning.

📊The Results

82%
Pre-Bookings
Tourists book before arriving
91%
Tour Capacity
From 55% utilization
Predictable
Revenue Stability
Know bookings in advance
Website let tourists book before arriving. Know tour capacity in advance instead of hoping for walk-ins. Revenue stable and predictable. Run tours efficiently with pre-bookings. Tourism business needs online booking.
MT
Mark Thompson
Owner, Coastal Adventures Tours

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