Waste Management📍 Sydney, NSW

Metro Bins

Skip Bin Hire: Online Booking with Delivery Scheduling

72%
Online Bookings
+85%
Dispatch Efficiency
35%
After-Hours Bookings

The Challenge

Skip bin hire company managed bookings through phone calls. Customers called about availability, pricing, delivery times. Dispatcher juggled delivery schedule manually. Double bookings occurred. Customer couldn't book outside business hours. Growth limited by manual coordination.

💡Our Solution

Built skip bin website with online booking and delivery scheduling. Customers select bin size, see availability calendar, choose delivery window. Automated dispatch system coordinates truck routes. Payment processing online. SMS updates on delivery status. Capacity management prevents overbooking.

📊The Results

72%
Online Bookings
Self-service scheduling
+85%
Dispatch Efficiency
Automated route optimization
35%
After-Hours Bookings
Revenue outside business hours
Online booking eliminated phone coordination chaos. Customers book bins themselves, system optimizes delivery routes. After-hours bookings capture business we'd have lost. Automation scaled our operations.
TR
Tony Russo
Owner, Metro Bins

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